Contact us

Optum Care

Find contact phone numbers for your state, get patient support information or become a new patient.

• Patient support
• Become a new patient

Optum Rx

Get help with prescription refills, benefits, account passwords and more.

• Call Optum Rx at 1-800-356-3477

Optum Financial

Get help with your current HSA, FSA, HRA or commuter account.

• Financial support
• Call Optum Financial at 1-866-234-8913

Optum Specialty Pharmacy

Call for patient support, log in to your account or get additional assistance.

• Specialty Pharmacy account sign-in
• Specialty patient support
• Call Specialty Pharmacy at 1-855-427-4682

Optum Infusion Pharmacy

Find phone numbers, pay your bill online and more.

• Infusion patient support
• Infusion Pharmacy account sign-in

VA Community Care Network

Find a VA location or community care provider. Call for support or to schedule an exam.

• VA locations and providers
• Call the main VA Contact Center at 1-877-881-7618
• Call VA exam scheduling at 1-866-933-8387

Fraud, waste and abuse (FWA)

If you suspect an incident of fraud, waste or abuse, you have several ways to report it:

• Email ReportFWA@optum.com
• Call the customer service number on your ID card 
• Medicare members reporting FWA can call 1-800-633-4227 (1-800-MEDICARE)

988 Suicide and Crisis Lifeline

Find free and confidential support for you or loved ones 24/7. Here’s how to get help:

• Visit 988 Suicide and Crisis Lifeline
• Text "HELLO" to 741741
• Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)
• En español: 1-888-628-9454
• Suicide and Crisis Lifeline TTY: 1-800-799-4889

Live and Work Well

For non-urgent, mental health and substance use disorder support:

• Visit Live and Work Well
• Call Live and Work Well at 1-800-557-5745

Dental Network

For questions about your dental benefits:

• Call the Dental Network at 1-877-816-3596

Subrogation support

• Call 1-888-870-8842 for general subrogation inquiries
• See our Accident Information Questionnaire to determine whether any other party or insurance carrier may have responsibility to pay for medical treatment
• Visit the Subrogation Referral Portal to submit a new case referral or request for case information online

General inquiries

• Call the number on the back of your membership card
• Call the corporate switchboard at 1-888-445-8745, Monday through Friday

Optum medical professionals

Health care providers can find support and resources or learn about career opportunities.

• Medical professionals information

Optum pharmacy providers

If you are a prescriber sending a specialty or infusion prescription or have questions, we can help.

• Optum pharmacy support

Financial solutions

Contact your representative directly or get your financial support questions answered.

• Financial solutions support

Technical support

If you are a health care provider or organization experiencing issues with software, installation status and more, contact us for help.

• Technical support

Inquiry form

For information about purchasing a product or service or joining the Optum Provider Network, complete the form and an Optum specialist will be in touch within 2–3 days.